2000+ members from amazing companies
An exclusive slack community for leaders and practitioners managing customer onboarding, success, implementation, value delivery and project management.
Join us to share your ideas, learn best practices, and develop your career!
We’re always looking to partner with communities and organizations at the forefront of building community thought leadership in the onboarding, implementation, CS, and PS spaces.Drop us a line if you see a synergy between your work and ours.
Whether you’re a newbie or an experienced professional - we’ve plenty of events, resources, and opportunities for you to interact with like-minded members and teams.
Access members-only events that help you level up your game.
Engage with local Preflighters through workshops, events, and virtual sessions.
Build connections 1-1, ask questions, share what you know, learn the unknown.
Access members-only events that help you level up your game.
Contribute as a writer, speaker, or advocate, and get recognized by your peers.
Receive a monthly roundup of top takeaways delivered in your inbox.
Get answers to questions when you feel stuck in your customer onboarding journey.
I am continuously amazed at the depth of the insights that are shared in Rocketlane’s Preflight community. The regular Q&As on the channel and the Implementation Stories are informative, insightful, and practically useful for the community
Preflight is a great platform for connecting, helping, and learning from peers. By engaging, I got my thoughts in order around expectation management, firefights, and team orchestration.
Preflight’s story began when an enterprise software founder narrated his journey of initial chaos and the process of maturing onboarding practices. Many SaaS founders, customer success, and onboarding leaders joined this highly engaging session. There were so many questions and sub-topics that we decided to set up a Slack group to continue the discussion.
And so Preflight was born and quickly grew to more than a hundred folks. We’re now on the path to creating more events, resources, and a safe space for leaders and professionals to learn more and develop their careers in customer onboarding, implementation, and professional services. So join us, and let’s learn together!
The more complex your product, the more comprehensive your customer onboarding plan needs to be. In the upcoming Implementation Stories session, we’ll explore the critical role of customer onboarding in delivering a seamless customer experience during long implementation cycles.
We’re hosting Mahesh Motiramani, Director of Customer Success @ Dataiku, to discuss practical strategies to navigate complex onboarding with multiple stakeholders.
Let us all welcome 2023 with a bang!
Meet your onboarding, implementation, CS, and PS peers around the world in the CS Insider X Preflight Community mixer. Share your biggest lessons, the lowest lows, the highest highs, and everything in between with a community of leaders and practitioners in the space.
This is where everyone just gets you!
