#1 Community for
Customer Onboarding

An exclusive tribe of leaders and practitioners who manage customer onboarding, implementations, and value delivery.


1200+ members from amazing companies

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Perks of joining Preflight

This package is filled with 50 new cards it contains 17 pages with 10 categories, styleguide and 3 landing pages in 2 different color versions.

Attend exclusive events

Be the first to know as we run members-only events to help you level-up your game.

Learn from your peers

Get answers to questions when you feel stuck in your customer onboarding journey.

Keep up with Preflight Bulletin

Receive a monthly roundup of top takeaways delivered in your inbox.

Unlock world-class resources

Access resources like videos, guides, and readymade templates at your fingertips.

Build your personal brand

Contribute as a writer, speaker, or ambassador, and get recognized by your peers.

Grow your networth

Connect and engage with like-minded professionals. We’re all a click away.

What your peers have to say

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I am continuously amazed at the depth of the insights that are shared in Rocketlane’s Preflight community. The regular Q&As on the channel and the Implementation Stories are informative, insightful, and practically useful for the community.

Aditya Patil
Implementation Manager, Chargebee
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Preflight is pushing onboarding, implementations, and customer success forward by bringing together thought leaders from the CS community. Very diverse people from different geographies, industries, overall a great place to be! Highly recommend joining the community!

Aditya Maheswari
Head of Customer Success, AppsFlyer
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Preflight is a great platform for connecting, helping and learning from peers. Just the passive listening gave me several ideas on how to solve challenges at my startup. By engaging, I got my thoughts in order around expectation management, firefights, and team orchestration.

Vignesh Ganesan
Co-Founder, Press9 Solutions

Level up your professional game in 2021

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